RT::Extension::CustomFieldsOnUpdate-53pm

Overview

This extension allows the update of tickets' custom fields on reply and comment pages.

Installation

"perl Makefile.PL"

"make"

"make install"

May need root permissions

Edit your /opt/rt4/etc/RT_SiteConfig.pm

If you are using RT 4.2 or greater, add this line:

    Plugin('RT::Extension::CustomFieldsOnUpdate');

For RT 4.0, add this line:

    Set(@Plugins, qw(RT::Extension::CustomFieldsOnUpdate));

or add "RT::Extension::CustomFieldsOnUpdate" to your existing @Plugins line.

Clear your mason cache

    rm -rf /opt/rt4/var/mason_data/obj

Restart your webserver

License and copyright

This software is Copyright (c) 2016 by Best Practical Solutions

This is free software, licensed under:

  The GNU General Public License, Version 2, June 1991